High End Appliance Service

Common problems with Refrigerators are:

• Refrigerator is not cold
• Fresh food side is warm
• Freezer side is warm
• Everything is melting and defrosting
• Fan motor is making loud noises
• Condenser unit needs to be cleaned
• Compressor is very hot and loud
• Refrigerator is making a clicking noise
• Light is flashing
• Condensation inside the refrigerator
• Door gaskets are broken
• Water dispenser is not working
• Buttons on dispenser are not working
• Water filter is broken
• Too much snow around the coils
• No ice
• Cold control thermostat is not turning on
• Ice maker is stopped working
• Ice is melting
• Water lines are leaking
• Compressor didn't start
• Compressor always run
• Water valve is leaking
• Water valve solenoid is not working
• Dispenser is not working
• My fridge stinks

Problems with refrigerators typically involve a failure to adequately regulate the internal temperature and keep your food cool enough. However, there are many other problems that can occur with refrigerators. Maybe your problem is that your refrigerator is too cold, or it stops and starts frequently for no apparent reason. Or, it could be that your refrigerator runs continuously, making loud or strange noises. Water collecting either inside or outside of the refrigerator is another problem that needs attention. A particularly disturbing problem with refrigerators is when, all of a sudden, there is a terribly unpleasant odor issuing from your refrigerator which permeates your food with a loathsome smell.

When your refrigerator isn’t working properly, in many cases the thermostat may need to be adjusted, repaired, or replaced. At times, the water valve may need to be repaired. Or the motor or compressor may need to be fixed. Because your refrigerator is constantly turned on, constantly plugged in, and constantly providing a cold environment for your fresh and frozen foods, it may at times breakdown or necessitate maintenance work.

Common problems with Freezers are:

• Ice maker is not working
• Frame around the door of the freezer is hot
• Compressor is not working
• It is making loud noises
• Fan is not running
• Freezer temperature is rising
• Everything is melting
• Freezer door gasket is coming off
• Freezer door is not sealed
• Ice Maker is not making ice
• Evaporator Fan Motor is not working
• Problems with water dispenser on freezer door
• Ice dispenser stopped working
• Everything is melting
• Dispenser solenoid is broken
• Flap seal is broken

Freezer problems are a complicated matter and include the following: the freezer is not cold, or not as cold as it should be, the freezer light is out, the freezer runs constantly without turning off or is too noisy, the freezer fan does not work, there is water either inside or outside of the freezer, there is an unpleasant odor inside the freezer, or the freezer does not defrost automatically.

All of these problems lead to problems with your food or your ice. Depending on the problem, it could be due to a malfunctioning compressor, a irregular or insufficient outlet voltage, or dirty condenser coils. There are many other problems you may have with your freezer, but don’t fret because we can diagnose the cause and solve the problem.

Common problems with Ice Makers are:

• It is not making ice
• Control Thermostat is not turning on
• All buttons are not working
• Water valve is not working
• Freezer is losing temperature
• The buttons are not working
• Ice cubes are wet
• Ice cubes are small

The most common problem with an ice maker is when it simply won’t make ice. Although it seems like making ice with a machine would be as easy and uncomplicated a process as is making ice manually, in truth, automatic ice makers have many interlocking parts that must all work together smoothly and harmoniously for ice to come sliding out of the refrigerator.

Other than failure to make ice, other problems with ice makers may be that the cubes are too small, the ice is wet, or there is a water leakage in or around the ice maker. These problems could be due to a malfunction in the water valve, a problem with the freezer thermostat or the freezer does not remain cold enough. Also, the freezer may be working fine but there is a problem with the ejector gear or motor mechanisms which dispense the ice.

Common problems with Dishwashers are:

• It is not turning on
• My dishes are still dirty after washing them
• Water is not draining
• Water pressure is too low
• There is no water inside the dishwasher
• Water is leaking
• It is making loud noises
• The motor is not running
• The door does not open
• The door does not close
• The timer is not working
• The buttons are not working
• Air-gap is leaking
• Dishes are not cleaned well
• Water is left at the bottom of dishwasher
• Soap dispenser won’t open
• Door seal is broken
• Door latch is broken
• Dishes are wet after the cycle is completely done
• Dishwasher is running for too long

Dishwasher problems can run the gamut from not cleaning dishes adequately to not even turning on at all. When your dishwasher is not doing the job of cleaning your dishes properly, there may be problems with drainage inside the dishwasher or a lack of water pressure during the wash or rinse cycles. Other problems may include a breakage or disruption in the water connection inside your dishwasher—without water your dishes won’t get clean at all—or you may have a water leak. A good sign that there is something wrong with your dishwasher is when it makes loud unfamiliar noises or the dishwasher motor does not run at all. Maybe the dishwasher door will not open or close fully. Lastly, problems with the timer and electronic touch pad are also both common situations with a broken dishwasher.

Common problems with Ovens are:

• Bake cycle is not working
• Broiler is not working
• Clock display is not lighting up
• The buttons or dials are not working
• Door does not open
• Door does not close or lock
• Temperature thermostat is not working
• Uneven cooking
• Bake burner is not working
• Igniter is not working
• Bake element is burnt
• Broil element is not working
• Self clean is not working
• Door latch is broken
• Door hinges are loose
• It smells like gas
• Gas might be leaking

Like cooktops, conventional ovens also come in two varieties: gas and electric. Common problems with both kinds of ovens include failure to heat and failure to differentiate between the bake and broil functions. However, because the apparatus in gas ovens is different from that in electric ovens, the diagnosis and method of repair will be different for each. With electric ovens the heating element may need repair, and with gas ovens the supply and ignition of gas will need to be addressed.

When your oven does not heat sufficiently, or heats unevenly, the door gasket may need repair or replacement. Or the problem with an oven that heats poorly may be a clogged burner. After a few years of use, your oven may also need to have the thermostat recalibrated so that the temperature remains steady. Self-cleaning ovens may lose their capacity to self-clean, necessitating a maintenance visit. Other common problems with ovens include malfunctions with the fan, the clock display , the touch panel, selector switch, and electronic touch pad.

Common problems with Cooktops are:

• It won’t turn on
• Glass top is damaged
• Burner is not lighting up
• Burner switch is not turning on
• Buttons or dials are not working
• Burner turns on but it is not heating up
• There is no spark
• Clicking noise
• Sparking will not stop
• Burner does not work
• Cooking element is broken
• Gas valve is not working
• Gas shaft does not rotate
• Knob will not turn
• Gas leak

Cooktops come in two varieties: gas and electric. Problems with your gas cooktop can include a lack of spark to ignite the flame, a leaky gas connection, lack of gas pressure, no burner flame, or the burner won’t turn on. All of these problems can be fixed through repairing the gas valve or spark igniter. Sometimes they may need to be replaced.

Problems with your electric cooktop may include a lack of power, a broken or malfunctioning heating element, a damaged glass top, the burner switch or light does not turn on, or problems with the electronic touch pad.

Common problems with Range Hoods are:

• Fan is not running
• Fan is slow
• Fan will not turn on
• I cannot switch the speed of the motor
• It is making loud noises
• Light is not working

TRange hoods provide a vital function for stovetop cooking, and it is important that they remain in good working order. When range hoods fail to function properly they may need to have the exhaust system unclogged. With a little guidance, this is a process that you could accomplish on your own or one that we could do for you. Another cause of problems with range hoods may be a malfunctioning or broken fan motor. If your range hood fan is making loud or unusual noises, or is running very slow, there is a problem with the fan motor. In some cases, we can switch the speed of the motor to make it work properly for you, and in some case we will have to replace the fan motor to restore the range hood to full functioning. In order to keep your range hood working smoothly, we recommend that you clean the grease filter on a monthly basis. You may also want to wipe down the blades of the fan itself, but make sure not to get any water in the fan motor, because this could cause significant damage to it.

Common problems with Microwaves are:

• Door does not open
• Door does not close
• No heat
• It is making loud noises
• It is sparking inside
• The light is not working
• The plate is not turning
• The buttons are not working

Microwaves use high voltages so problems involving the electrical components are most safely addressed by an in-home technician service. Some of the more difficult problems with microwaves include internal sparking or loud strange noises produced during the heating of food or drink. Symptoms of electrical malfunctioning also include the microwave’s failure to heat or a freezing of the exterior touch panel. We also fix non-electrical problems with microwaves, such as malfunctioning in the door, handle, or interior plate.

Common problems with Washers are:

• It is leaking water
• Drain cycle is not working
• It does not spin
• The water does not drain
• It is making loud noises
• It is not turning on
• Washer does not start
• Buttons and dials are not working
• My clothes are still dirty after washing them
• Door does not open
• Door does not close
• The timer is not working
• Drain pump is clogged
• Water inlet valve is leaking
• Soap dispenser is clogged
• Boot seal is covered with mold
• Lead switch is broken
• Door latch is broken
• Drive belt is broken

Washers are built with many interlocking parts that all must function in coordination together. When one of the parts fails to do its job, the entire process of the washing machine is affected. A lid switch, filter screen, water inlet valve, and motor are just a few of the integral parts that must work properly for your washer to function. A common problem experienced with washers is that the spin cycle does not work, and the water will not drain from the machine. In this case, you could have a bad water pump or a clogged drain. Either way, your clothes will be soaking wet until you get the problem fixed.

Another common problem with washers is that they get too noisy or have an unbalanced spin cycle. If this happens, make sure the washer is on level ground; however, the problem could also be with the transmission, motor bearings, or drive belt. Many other problems can occur with your washer, such as water leaks from the machine, the timer does not work, or the door won’t open or close fully. Because washers are complex mechanical creatures, it is recommended to have a yearly maintenance inspection to make sure your washer is in good working order.

Common problems with Dryers are:

• It is making a squeaking noise
• It is not turning on
• It starts for a few seconds and then stops
• Clothes are still wet
• It is not getting any power
• It smells like something is burning
• There is no heat
• It is making loud noises
• The buttons not working

Dryer problems can include anything from your machine making loud squeaking noises to not turning on at all. If your clothes are still wet after the usual time it takes to dry them, or if your clothes have a burned smell on them after drying, then there is probably a problem with the heating apparatus inside your dryer. Either too much or not enough heat are both problems that can be fixed.

Common problems with Furnaces are:

• There is no heat
• Furnace is not warm
• It is not turning on
• Thermostat is not working
• It is making loud noises
• There is a squeaking noise
• Vent is not working

The most common problem people experience is their gas furnace doesn’t ignite or adequately heat their house. However, other common problems include the following: the thermostat does not work properly, the vents are clogged or the filter may be old or dirty which prevents the unit from functioning optimally, the breakers or service switches may need to be readjusted, the wiring may be damaged or in need of repair. Any of these problems will lead to an unsatisfactory temperature in your home. We recommend scheduling a yearly inspection for your gas furnace to prevent problems from occurring.

Common problems with BBQs are:

• Gas is not flowing
• It will not turn on
• Does not get hot
• Low gas pressure

The barbecue is ignited with a gas grill burner that becomes dirty with use and should be cleaned a few times a year. To do this yourself, simply remove the burner from the grill unit and brush it thoroughly to clean out all the grease and detritus. Make sure you unclog the gas holes with a small pointed object like a toothpick so that they convey good gas pressure and promote an ample flame for your barbecue. For more serious problems with your gas grill burner, including low gas pressure, we can service your gas grill and repair or replace your gas valve.

Another common problem with gas grill barbecues occurs when the barbecue igniter won’t spark. While this is a completely repairable problem, we’d rather not advise you on how to repair this yourself as it can get tricky and dangerous.